We do pet insurance differently
At Agria we understand that a pet is for life, and your insurance should be too. That’s why we only offer lifetime pet insurance to our customers, ensuring pets get the best healthcare, for life. We work closely with animal welfare organisations, vets and breeders to make sure pets and owners get the best healthcare and support. Our mission is to provide the best of care for pets and peace of mind for their owners.
If only they could talk, fortunately we can.
Protecting pets is personal – and so is our service.
We know sometimes only a chat will do, especially when it comes to your pets. Agria makes it easy to speak to our UK-based team about all your pet insurance needs, with calls answered in under 2 minutes*
*Average speed of answering calls between October 2024 – March 2025, once details have been obtained. Phone operating hours vary.
The Agria Story
At Agria Pet Insurance, we do protection for pets differently. Maybe it's our Swedish heritage, or the fact we have been providing pets with healthcare since 1890! Since then, we have continued to grow across Europe and came to the UK in 2009.
As pet insurance specialists, we work closely with animal welfare organisations, vets and breeders to ensure pets and their owners are provided with the best healthcare.
What sets us apart
We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need.
- Our staff love animals and are committed to ensuring pet owners receive the best service.
- Our claims handling team consists of veterinary-trained nurses and all our staff are based here in the UK.
- As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do.
- We believe pet insurance should be simple and uncomplicated.
Pet insurance with purpose
We are the world’s first pet insurer and have been providing pet healthcare since 1890.
Sustainable
In fact, we’re the UK’s first carbon positive insurer.
Ethical
We work closely with vets, breeders and rehoming organisations. We’ve donated over £2 million to support animal welfare organisations in the UK.
Premium
We’re the only pet insurer endorsed by Crufts and a major sponsor of the event.
The UK's most trusted pet insurer
Based on Agria Pet Insurance's number 1 Trustpilot ranking in the category Pet Insurance, correct as of Feb 2026.
“If you have any doubts about this company, don't. Every interaction with them has been outstanding and their customer advisors are without exception, amazing. Sadly, our beloved dog died a few weeks ago and their response was sensitive, efficient and exemplary and a few days later, we received a condolences card in the post. If, and when we get another pet, this will be the one and only company we'll go with. Thank you Agria and thank you to all of your team.”
Lorper
March 9, 2026
Our Awards
Which? - Highest scoring Pet Insurance Best Buy for our Lifetime Premium Cat & Dog
Agria's Lifetime Premium £20,000 dog and cat policies have been the highest-scoring Best Buy for 3 years. We are also a Which? Best Buy for our Lifetime and Lifetime Plus dog and cat insurance products.
Which? policy score ratings are based on an analysis of policy cover levels conducted in November 2025. Best Buy providers have a high policy score and a good track record for paying claims. Read the Which? article.
The Good Shopping Guide Ethical Accreditation - top of the table with 100%
Agria Pet Insurance has officially been awarded Ethical Accreditation by The Good Shopping Guide, a trusted organisation that independently verifies the ethical standards of businesses across the UK and beyond.
This achievement is a meaningful milestone for Agria Pet Insurance, as we scored maximum points across the criteria of environmental impact, animal welfare, human rights, supply chain ethics and corporate transparency - placing us at position one in the Pet Insurance category.
"We are pleased to endorse Agria Pet Insurance with Ethical Accreditation, following a detailed analysis of the company's ethical policies and practices. Agria receives a top-ranking GSG Score of 100 in our Ethical Pet Insurance Table, reflecting its commitment to responsible finance, environmental sustainability, and animal welfare. Agria’s carbon-positive approach and commitment to funding planet-positive sectors prove that pet insurance can be both protective and progressive."
Editor, The GOOD Shopping Guide
Defaqto - expert rated 5-star
Our lifetime cat and dog policies are rated 5-star.
“★★★★★ An excellent product with a comprehensive range of features and benefits.”
The Telegraph Best Buy 2024
“Agria works hard to listen to stakeholders in the pet care world, and the claim that Agria is trusted and recommended by over 50,000 vets, animal rescues and breeders carries a lot of weight.”
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